Frequently Asked Questions for Hosts

It's simple! Create an account with basic information, then add your business details like name, logo, email, and phone. This helps customers contact you. After that, connect a payment profile (via Stripe) so you can receive payments. You may need to pay a small monthly platform fee, which is often free for your first few listings. Once set up, add your space listings so they appear publicly on our platform.
Yes, you can edit, modify, or delete your listing at any time. However, if a customer has already leased the space, changes may be temporarily restricted for that specific customer.
Currently, we support Stripe, a widely used payment system in the US. You can link an existing Stripe account or ask our team to help you create one. Once connected, your Stripe account will be used to charge customers directly. We don’t hold or control your funds. You can manage charges, refunds, or subscriptions independently.

For platform fees, you'll need to add a separate credit card on the Platform Fee page. These charges are based on your selected plan — see the Pricing page for details.
We offer a free plan for initial listings or for the first few months. You can check our current plans and limitations on the Pricing page.
Yes! Our dashboard shows you detailed customer profiles, booking history, and leasing information. You can also chat with your customers directly — for free — using our built-in messaging system.
Absolutely. You can share your business or listing page URL directly, or create a custom invite link with a discount coupon attached. This can be done from your dashboard and is a great way to attract customers.
Yes, we take security seriously. We never store your customers' card data — Stripe handles all payments securely. Sensitive details like your Stripe API keys and customer data are stored using top-level AES encryption. Our API access is limited to what’s necessary for transactions only — no one, including us, can withdraw from your Stripe account.
Always use a strong and unique password. If you forget your password, you can use the "Forgot Password" option or contact our support team by email, phone, or social media to reset it.
Maybe. You can join if you have a Stripe account that supports your country. We require Stripe for payments. Your listing can also be outside the US.
Yes, feel free to request customization via our Support page. If your request fits our platform's scope, we may schedule a 1-on-1 call to review your requirements and assist accordingly.
Generally, no legal documents are needed. We verify your email, listing location via Google Maps, and listing quality (e.g., pricing and features). Once verified, you'll receive a green badge beside your business name to help build trust with customers.